RETURN & REFUND POLICY

Returns

We accept returns on eligible items within 30 days of delivery. To be eligible for a return:

  • Items must be unworn and unused
  • Items must be in original packaging
  • Proof of purchase must be provided

For hygiene reasons, worn socks cannot be returned. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds

Once your return is received and inspected, we'll notify you regarding the approval of your refund. Approved refunds will be processed back to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us immediately with:

  • Your order number
  • A short video of the item
  • A brief description of the issue

This helps us review and resolve the issue as quickly as possible.